Protecting your privacy is important to us. We want you to understand what information we collect about you, how we use it and the steps we take to protect that information. The information you provide, and which we obtain, is important to our mission and vital to us in servicing your inquiries, requests, and relationship with us.
Information We Collect
We may collect nonpublic personal information about you. This information may include, among other things, your first and last name, address, e-mail address, telephone number, social security number, bank or credit union account information, other financial information, and other information that permits us to contact you either electronically or by other means, and to maintain and store this information through the use of these identifying items. You provide and we obtain this information from you in connection with administering and servicing your requested inquiries and transactions, and relationship with us. Sources of this information include:
- both orally in direct discussions, and in the form of e-mails, and other submissions to us.
- through forms, documents, and correspondence which you submit to us, and we ask you to complete.
- through your electronic submissions, inquiries, requests, and transactions with us, and through other means.
- from your use of our Website, Online Services, and other various Electronic Methods (see below).
Website, Online Services, and other Electronic Methods Usage
Information We Disclose
We do not disclose any nonpublic personal information about you to anyone outside of our organization, except as permitted or required by law. For example, nonpublic personal information may be disclosed to third parties providing essential services to us who have contracted to maintain the confidentiality and security of the information; to law enforcement personnel pursuant to proper authority; to enforce our contract or property rights; or to protect ourselves or others from fraudulent or other illegal conduct. We also, with your approval and with proper documentation, may disclose information about you and your relationship with us to individuals that you authorize to represent you and your interests. Information we collect may also be transferred in connection with any merger or acquisition of our organization or that part of our organization to which the information relates.
Confidentiality and Security
We take commercially reasonable steps to safeguard nonpublic personal information about you, this includes efforts to maintain physical, electronic (including collectively referenced electronic methods), and procedural safeguards to prevent improper disclosure and use of your nonpublic personal information. Our employees are allowed to access and use nonpublic information about you for business purposes only, and we limit access to nonpublic personal information to those employees who need to know that information to perform their job responsibilities. We also require third parties who provide services to us to use similar protections to safeguard your information.
Effective April 2023