Real people, on mission, ready to serve

“CIF is focused and specialized, so we don’t have more product lines than our staff can handle. We also don’t spread ourselves too thin …”

When you need help with something, have you ever been frustrated when you can’t get an answer from a person – much less find a person to talk to, email or chat with? This can happen when a business sells you something or provides a service, and then essentially walks out the door never to be seen or heard from again. Good luck.

At times, retail stores can provide good service. They know they are often rated by it. For some higher dollar products and services, a real measure of service is made when something significant goes wrong. Did your concern get addressed? How quickly? Was it resolved?

We like connecting

At CIF, we are not retail – we’re a step above it. We are relational and available. When you reach out via our website, we connect easily within a reasonable amount of time by phone or email. If you represent a church that aligns with our mission, we will meet your team on a video call, by phone or even in person when we are in town.

When you call us during business hours, you will talk to a human being – and one who also knows Christ. We have not eliminated those roles to save on costs, like so many have. To us, it is a joy and privilege to listen, and to answer questions.

Capacity is important, more seamless service

We have some additional advantages. CIF is focused and specialized, so we don’t have more product lines than our staff can handle. We also don’t spread ourselves too thin, and we pride ourselves on our “white glove” service. Some define this as having a premium approach to service delivery and customer support.

Changes have been made in recent years to make the overall CIF experience even more seamless. If you’re representing a church, one of our skilled Relationship Managers can help you with multiple services. This saves time, minimizes the chance for confusion, makes it easier on you and lends itself to better relationships.

All interactions begin with listening. What are your church’s hopes and dreams? We’re here to help and we really do want to know. Countless churches have taken our feedback and used it to their benefit, and more importantly, to benefit the greater Kingdom.

Even if your church is not yet ready to move forward on property plans, we hope you will call us before you begin. There is no such thing as too early. Our financial services are on a mission, and we couple that with top-notch service! When we say contact us with any questions, we really mean it. So take that first step and reach out. You’ll be glad you did.

Thank you in advance for taking an interest in CIF.